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General Product Support

We welcome you to use this area to seek and ask general issues on using the product. You can seek the existing solutions which are related to yours with filter tool first . Filter offers a variety of issue's type, you can choose one item in scroll list. Or just add a new issue, our moderators will help you with it as soon as possible.

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223 bugs in this category
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1. update June 13
  
  By LumoWa, June 14, 2016
  - 5 comments
  - 3,105 views
  - Comment by BugSir005
  - August 24, 2016
2. Problem with Device Management
  
  By Trettio, June 15, 2016
  - 2 comments
  - 2,240 views
  - Comment by BugMiss006
  - August 25, 2016
3. did not receive email from maxthon on my account
  
  By Tsubaki1892, June 15, 2016
  - 1 comment
  - 1,515 views
  - Comment by BugSir006
  - June 15, 2016
4. Hitbox player won play streams
  
  By roguelike, June 15, 2016
  - 6 comments
  - 6,795 views
  - Comment by roguelike
  - June 16, 2016
5. Cannot rate on IMDB - Maxthon 4.9.3.1000
  
  By Perplexer, June 17, 2016
  - 7 comments
  - 6,896 views
  - Comment by BugSir006
  - February 15, 2017
6. Default Browser Advantages?
  
  Solved
  
  By Chim, June 20, 2016
  - 7 comments
  - 3,202 views
  - Comment by BugSir006
  - June 20, 2016
7. Can not install Maxthon in Ubuntu 16.04
  
  Solved
  
  By Mc_Ramy13, June 20, 2016
  - 1 comment
  - 4,805 views
  - Comment by BugMiss006
  - June 21, 2016
8. can not open amazon help website in speed mode
  
  By zzxxhhzxh, June 20, 2016
  - 4 comments
  - 2,583 views
  - Comment by BugMiss006
  - June 21, 2016
9. Lost favorites
  
  Solved
  
  By Blinderson, June 21, 2016
  - 4 comments
  - 2,774 views
  - Comment by BugSir006
  - June 22, 2016
10. POP UP Video window of netflix
  
  By EddyFicio, June 21, 2016
  - 2 comments
  - 2,676 views
  - Comment by BugMiss006
  - August 25, 2016
11. Restoring History Database--Help Needed
  
  By conceptualclarity, June 22, 2016
  - 6 comments
  - 5,216 views
  - Comment by BugMiss006
  - June 25, 2016
12. Various bugs, MX crashing a lot.
  
  Solved
  
  By J-Hi, June 23, 2016
  - 4 comments
  - 2,784 views
  - Comment by BugSir006
  - June 23, 2016
13. App Store doesn't download updates
  
  By Philip Larson, June 24, 2016
  - 1 comment
  - 2,197 views
  - Comment by BugMiss006
  - June 24, 2016
14. Download
  
  By 30144474, June 25, 2016
  - 3 comments
  - 3,080 views
  - Comment by BugMiss006
  - July 29, 2016
15. Upgraded and websites not allowing me to use maxthon
  
  By josephmx2007@yahoo.com, June 26, 2016
  - 9 comments
  - 4,035 views
  - Comment by BugMiss006
  - August 29, 2016
16. Twitter stuck in mobile mode
  
  Solved
  
  By ToothFaerie, July 14, 2016
  - 3 comments
  - 3,959 views
  - Comment by BugSir006
  - July 21, 2016
17. Max5 alpha and XP
  
  By Polaurent, July 18, 2016
  - 2 comments
  - 2,608 views
  - Comment by BugSir006
  - July 18, 2016
18. Facebook - cannot add photos to any albums
  
  Solved
  
  By SueKrueger13, July 20, 2016
  - 18 comments
  - 5,715 views
  - Comment by BugMiss006
  - September 5, 2016
19. Reader Mode Images
  
  By joemax, July 23, 2016
  - 2 comments
  - 2,426 views
  - Comment by BugSir006
  - July 23, 2016
20. Maxthon cannot connect the Internet
  
  Solved
  
  By islander5460, July 28, 2016
  - 3 comments
  - 2,979 views
  - Comment by BugSir006
  - July 28, 2016
21. http://fav.maxthon.com/
  
  By 8747651, July 28, 2016
  - 1 comment
  - 2,100 views
  - Comment by BugSir006
  - August 23, 2016
22. MX Alpha 5 / Infobox
  
  By avegaweiss, July 29, 2016
  - 1 comment
  - 2,512 views
  - Comment by BugSir006
  - July 30, 2016
23. Cannot play anymore videos directly on the YouTube site.
  
  Solved
  
  By 16465825, July 29, 2016
  - 4 comments
  - 3,996 views
  - Comment by BugSir006
  - August 8, 2016
24. Download not functioning using Filepuma website
  
  By Eleyan, July 30, 2016
  - 6 comments
  - 10,406 views
  - Comment by 7twenty
  - December 15, 2016
25. lost quick access links!!
  
  By elnoos, July 31, 2016
  - 2 comments
  - 2,821 views
  - Comment by BugSir006
  - August 2, 2016
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Pending = We are still working on this report.

Solved = The issue has been fixed and the resolution will be available in the recent version.

Closed = Feedback or opinion better posted on our forum for discussion.
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