Not synchronize

ferdg

With the latest version, my favorites won't sync.

BugSir009

ferdg Could you try with the latest 5600 version?

ferdg

I've tried the previous version and it didn't work either.
I've gone back through versions until I found one that already gave a login error.
This happens on all my devices: 1 laptop, 1 tablet, a desktop, and 1 mobile phone, and it doesn't work on any of them.
I urgently need my bookmarks back.

ferdg

This is what happens when I try to sync: It says it has synced, but nothing actually syncs. And when I import an HTML bookmarks file that I've had saved for a while, the subfolders appear empty.

BugSir009

ferdg Could you check and make sure that super bookmarks is disabled in settings?

ferdg

It's worked, but some things are still not working.
When I have bookmarks open in the left sidebar and I click on one, the browser closes. Similarly, when I click the "X" to close the bookmarks column, the browser also closes.

BugSir009

ferdg Could you try with the latest 7.5.2.5800 version?

ferdg

ok
I'll try it and let you know.

ferdg

It doesn't sync on my mobile either.
I have version 7.6.2.657

ferdg

On the PC with version 7.5.2.5800, they are now displayed, but only because I manually synchronized them from an .html file. However, it still has errors.

ferdg

Hello
don´t synchronized

BugSir009

ferdg Did it not sync in the 7.5.2.6000 version as well? Are you using the installed or portable version?

ferdg

I'm using the installed version.
I installed 7.5.2.6000 and it still doesn't work.
It doesn't work on any device.
I've tried it on three different computers and my mobile phone, and it doesn't work on any of them.
It seems more like a problem with the account than with the version or the devices.

desktop-20260323-09072602.mp4

15MB

desktop-20260323-09072602.mp4

15MB

BugSir009

ferdg Could you provide your UID so I could get the development team to check on your account?

ferdg

of coure

14785619

BugSir009

ferdg Hi, this issue has been fixed. Kindly try syncing again. Thanks!