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SEER

Syncing problem - maxnote and extensions , with only one IP

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I have an issue, with connection to maxthon sync servers.
I can't use  syncing my notes etc.
Site Maxthon - Extensions Center  ( https://extension.maxthon.com/) is not working, www.maxthon.com works fine.
 
What's funny my home stite, magic fill, and passwords are syncing fine, only maxnote isn't.
 
My ip is 31.128.13.14 - the problem is only with this ip.
 
I tried with other , f.e. 31.128.13.175 - syncing works fine. site extennsions.maxthon com works fine too.
 
I contacted my internet provider administrator, and he confirmed there is nothing blocked.
He suggested to contact maxthon administrators.
 
 
Please help.
regards
 
Se3r
 

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Hi there, please try to log in www.uu.me then check the notes data. It will be great if you can provide a screenshot let me know which data lost.

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2 hours ago, BugSir006 said:

Hi there, please try to log in www.uu.me then check the notes data. It will be great if you can provide a screenshot let me know which data lost.

Thank You.

Like i mentioned, i Can login into to www.uu.me - all there work just fine.

I attached some screens . When I click hot extensions - no response, like on the screen.

When i try to enter site  https://extension.maxthon.com/ - please watch the screen

There no are no blocking rules activated in the router ( tried without one, and many others).

I talked with provider - he claims, the traffic is clear - no filter rules, no blocked ports - clear traffic.

Please look at the screens with ping and tracert command.

It happens science one, two weeks.

I suspect, i'm blocked in maxthon servers - no idea why.

 

1. hot extensions.JPG

2. maxnote.JPG

3. uu.me.JPG

4. extension site.JPG

5. ping ext site - negative.JPG

6. tracert OK - other IP.JPG

7. tracert negative.JPG

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Did you bound host or use VPN?

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15 minutes ago, BugSir006 said:

Did you bound host or use VPN?

No I'm not.

Clear traffic.

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Please look ate the screens with tracert logs. My trafiic is leaving my provider.

One screen is ok - ip 31.128.13.175 - other location, same provider.

Ping - OK, tracert ok.

 

Other screen - negative - ip 31.128.13.14 - the one i'm interested.

Ping - negative.

Tracert - negative.

6. tracert OK - 31.128.13.175.JPG

7. tracert 31.128.13.14.JPG

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Hi there, open the browser menu (Alt+F)>Skins>Toolbar, check proxy button, click the proxy button on the address bar then disable it.

MaxthonSnap20190702144452.png

MaxthonSnap20190702144536.png

MaxthonSnap20190702145145.png

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Try to use the IE proxy.

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I did it too. No effect. 

 

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46 minutes ago, SEER said:

I did it too. No effect. 

This may be a problem with DNS name resolution. Try adding the 218.241.149.18   extension.maxthon.com line to the hosts file (C:\Windows\System32\drivers\etc) and check the connection again.

If the problem ceases, you must change the DNS server in the options of the network adapter.

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4 minutes ago, Galileusz said:

This may be a problem with DNS name resolution. Try adding the 218.241.149.18   extension.maxthon.com line to the hosts file (C:\Windows\System32\drivers\etc) and check the connection again.

It happens on all my machines. Win 7 , win 10. 

Not only with one computer.

If i take the same laptop to other location ( ip 31.128.13.175) sync is OK.

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Hi there,

Check the IE proxy, launch Fiddler, click Tools>Options>HTTPS>check "Capture HTTPS CONNECTs" and “Decrypt HTTPS traffic”.

Open Maxnote, click "sync", check the Fiddler>Host>mole.maxthon.com, if the host has the red color result, click that item, check "Inspectors">"Raw". You can send the screenshot or short video to me.

MaxthonSnap20190702155620.png

MaxthonSnap20190702154954.png

MaxthonSnap20190702155405.png

 

FiddlerSetup.exe

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3 minutes ago, SEER said:

It happens on all my machines. Win 7 , win 10. 

Not only with one computer.

Enter what I wrote into the hosts file and check. This is assigning the name to the ip address rigidly.

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I did, no effect.

Here is a copy of my hosts hile

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#    127.0.0.1       localhost
#    ::1             localhost

# Start of entries inserted by Spybot - Search & Destroy
# This list is Copyright 2000-2015 Safer-Networking Ltd.
# End of entries inserted by Spybot - Search & Destroy

# Start of entries inserted by Spybot Anti-Beacon for Windows 10
127.0.0.1    choice.microsoft.com
127.0.0.1    choice.microsoft.com.nstac.net
127.0.0.1    df.telemetry.microsoft.com
127.0.0.1    oca.telemetry.microsoft.com
127.0.0.1    oca.telemetry.microsoft.com.nsatc.net
127.0.0.1    redir.metaservices.microsoft.com
127.0.0.1    reports.wes.df.telemetry.microsoft.com
127.0.0.1    services.wes.df.telemetry.microsoft.com
127.0.0.1    settings-sandbox.data.microsoft.com
127.0.0.1    settings-win.data.microsoft.com
127.0.0.1    sqm.df.telemetry.microsoft.com
127.0.0.1    sqm.telemetry.microsoft.com
127.0.0.1    sqm.telemetry.microsoft.com.nsatc.net
127.0.0.1    telecommand.telemetry.microsoft.com
127.0.0.1    telecommand.telemetry.microsoft.com.nsatc.net
127.0.0.1    telemetry.appex.bing.net
127.0.0.1    telemetry.microsoft.com
127.0.0.1    telemetry.urs.microsoft.com
127.0.0.1    vortex-sandbox.data.microsoft.com
127.0.0.1    vortex-win.data.microsoft.com
127.0.0.1    vortex.data.microsoft.com
127.0.0.1    watson.telemetry.microsoft.com
127.0.0.1    watson.telemetry.microsoft.com.nsatc.net
127.0.0.1    watson.ppe.telemetry.microsoft.com
127.0.0.1    wes.df.telemetry.microsoft.com
# End of entries inserted by Spybot Anti-Beacon for Windows 10


0.0.0.0 choice.microsoft.com.nsatc.net 
0.0.0.0 telemetry.appex.bing.net:443 
0.0.0.0 survey.watson.microsoft.com 
0.0.0.0 watson.live.com 
0.0.0.0 watson.microsoft.com 
0.0.0.0 statsfe2.ws.microsoft.com 
0.0.0.0 corpext.msitadfs.glbdns2.microsoft.com 
0.0.0.0 compatexchange.cloudapp.net 
0.0.0.0 a-0001.a-msedge.net 
0.0.0.0 statsfe2.update.microsoft.com.akadns.net 
0.0.0.0 sls.update.microsoft.com.akadns.net 
0.0.0.0 fe2.update.microsoft.com.akadns.net 
0.0.0.0 diagnostics.support.microsoft.com 
0.0.0.0 corp.sts.microsoft.com 
0.0.0.0 statsfe1.ws.microsoft.com 
0.0.0.0 feedback.windows.com 
0.0.0.0 feedback.microsoft-hohm.com 
0.0.0.0 feedback.search.microsoft.com 
0.0.0.0 rad.msn.com 
0.0.0.0 preview.msn.com 
0.0.0.0 ad.doubleclick.net 
0.0.0.0 ads.msn.com 
0.0.0.0 ads1.msads.net 
0.0.0.0 ads1.msn.com 
0.0.0.0 a.ads1.msn.com 
0.0.0.0 a.ads2.msn.com 
0.0.0.0 adnexus.net 
0.0.0.0 adnxs.com 
0.0.0.0 az361816.vo.msecnd.net 
0.0.0.0 az512334.vo.msecnd.net 
0.0.0.0 ssw.live.com 
0.0.0.0 i1.services.social.microsoft.com 
0.0.0.0 i1.services.social.microsoft.com.nsatc.net 
0.0.0.0 cs1.wpc.v0cdn.net 
0.0.0.0 pre.footprintpredict.com 
0.0.0.0 spynet2.microsoft.com 
0.0.0.0 spynetalt.microsoft.com 
0.0.0.0 fe3.delivery.dsp.mp.microsoft.com.nsatc.net 
0.0.0.0 cache.datamart.windows.com 
0.0.0.0 db3wns2011111.wns.windows.com 
0.0.0.0 deploy.static.akamaitechnologies.com 
0.0.0.0 akamaitechnologies.com 

0.0.0.0 s0.2mdn.net 
0.0.0.0 view.atdmt.com 
0.0.0.0 v10.vortex-win.data.microsoft.com 
0.0.0.0 win10.ipv6.microsoft.com 
0.0.0.0 msnbot-207-46-194-33.search.msn.com 
0.0.0.0 settings.data.microsof.com 
0.0.0.0 telecommand.telemetry.microsoft.com.nsatđc.net
218.241.149.18   extension.maxthon.com

 

And here is the one, on the system is syncing - other IP 

 

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
#      102.54.94.97     rhino.acme.com          # source server
#       38.25.63.10     x.acme.com              # x client host

# localhost name resolution is handled within DNS itself.
#    127.0.0.1       localhost
#    ::1             localhost

127.0.0.1 localhost
127.0.0.1 localhost.localdomain
255.255.255.255 broadcasthost
::1  localhost
127.0.0.1 local
127.0.0.1 vortex.data.microsoft.com
127.0.0.1 *.data.microsoft.com
127.0.0.1 vortex-win.data.microsoft.com
127.0.0.1 telecommand.telemetry.microsoft.com
127.0.0.1 *.telemetry.microsoft.com
127.0.0.1 telecommand.telemetry.microsoft.com.nsatc.net
127.0.0.1 oca.telemetry.microsoft.com
127.0.0.1 oca.telemetry.microsoft.com.nsatc.net
127.0.0.1 sqm.telemetry.microsoft.com
127.0.0.1 sqm.telemetry.microsoft.com.nsatc.net
127.0.0.1 watson.telemetry.microsoft.com
127.0.0.1 watson.telemetry.microsoft.com.nsatc.net
127.0.0.1 redir.metaservices.microsoft.com
127.0.0.1 choice.microsoft.com
127.0.0.1 choice.microsoft.com.nsatc.net
127.0.0.1 df.telemetry.microsoft.com
127.0.0.1 reports.wes.df.telemetry.microsoft.com
127.0.0.1 wes.df.telemetry.microsoft.com
127.0.0.1 services.wes.df.telemetry.microsoft.com
127.0.0.1 sqm.df.telemetry.microsoft.com
127.0.0.1 telemetry.microsoft.com
127.0.0.1 watson.ppe.telemetry.microsoft.com
127.0.0.1 telemetry.appex.bing.net
127.0.0.1 telemetry.urs.microsoft.com
127.0.0.1 telemetry.appex.bing.net:443
127.0.0.1 settings-sandbox.data.microsoft.com
127.0.0.1 vortex-sandbox.data.microsoft.com
127.0.0.1 survey.watson.microsoft.com
127.0.0.1 watson.live.com
127.0.0.1 watson.microsoft.com
127.0.0.1 statsfe2.ws.microsoft.com
127.0.0.1 corpext.msitadfs.glbdns2.microsoft.com
127.0.0.1 compatexchange.cloudapp.net
127.0.0.1 cs1.wpc.v0cdn.net
127.0.0.1 a-0001.a-msedge.net
127.0.0.1 statsfe2.update.microsoft.com.akadns.net
127.0.0.1 sls.update.microsoft.com.akadns.net
127.0.0.1 *.update.microsoft.com.akadns.net
127.0.0.1 fe2.update.microsoft.com.akadns.net
127.0.0.1 diagnostics.support.microsoft.com
127.0.0.1 *.support.microsoft.com
127.0.0.1 corp.sts.microsoft.com
127.0.0.1 statsfe1.ws.microsoft.com
127.0.0.1 pre.footprintpredict.com
127.0.0.1 i1.services.social.microsoft.com
127.0.0.1 i1.services.social.microsoft.com.nsatc.net
127.0.0.1 feedback.windows.com
127.0.0.1 feedback.microsoft-hohm.com
127.0.0.1 feedback.search.microsoft.com
127.0.0.1 rad.msn.com
127.0.0.1 preview.msn.com
127.0.0.1 ads.msn.com
127.0.0.1 ads1.msads.net
127.0.0.1 ads1.msn.com
127.0.0.1 a.ads1.msn.com
127.0.0.1 a.ads2.msn.com
127.0.0.1 adnexus.net
127.0.0.1 adnxs.com
127.0.0.1 aidps.atdmt.com
127.0.0.1 az361816.vo.msecnd.net
127.0.0.1 az512334.vo.msecnd.net
127.0.0.1 a.rad.msn.com
127.0.0.1 a.ads2.msads.net
127.0.0.1 ac3.msn.com
127.0.0.1 aka-cdn-ns.adtech.de
127.0.0.1 b.rad.msn.com
127.0.0.1 b.ads2.msads.net
127.0.0.1 b.ads1.msn.com
127.0.0.1 c.msn.com
127.0.0.1 cdn.atdmt.com
127.0.0.1 cds26.ams9.msecn.net
127.0.0.1 c.atdmt.com
127.0.0.1 db3aqu.atdmt.com
127.0.0.1 ec.atdmt.com
127.0.0.1 flex.msn.com
127.0.0.1 g.msn.com
127.0.0.1 h2.msn.com
127.0.0.1 h1.msn.com
127.0.0.1 live.rads.msn.com
127.0.0.1 msntest.serving-sys.com
127.0.0.1 m.adnxs.com
127.0.0.1 m.hotmail.com
127.0.0.1 preview.msn.com
127.0.0.1 pricelist.skype.com
127.0.0.1 rad.msn.com
127.0.0.1 rad.live.com
127.0.0.1 secure.flashtalking.com
127.0.0.1 static.2mdn.net
127.0.0.1 s.gateway.messenger.live.com
127.0.0.1 secure.adnxs.com
127.0.0.1 sO.2mdn.net
127.0.0.1 prod-w.nexus.live.com.akadns.net
127.0.0.1 www.msftncsi.com
127.0.0.1 msftncsi.com
127.0.0.1 view.atdmt.com

# Start of entries inserted by Spybot - Search & Destroy
# This list is Copyright 2000-2015 Safer-Networking Ltd.
# End of entries inserted by Spybot - Search & Destroy

# Start of entries inserted by Spybot Anti-Beacon for Windows 10
127.0.0.1    choice.microsoft.com.nstac.net
127.0.0.1    settings-win.data.microsoft.com
0.0.0.0    vortex-bn2.metron.live.com.nsatc.net
0.0.0.0    vortex-cy2.metron.live.com.nsatc.net
0.0.0.0    vortex-bn2.metron.live.com.nsatc.net
0.0.0.0    vortex-cy2.metron.live.com.nsatc.net
0.0.0.0    ca.telemetry.microsoft.com
# End of entries inserted by Spybot Anti-Beacon for Windows 10

0.0.0.0 ssw.live.com 
0.0.0.0 spynet2.microsoft.com 
0.0.0.0 spynetalt.microsoft.com 
0.0.0.0 fe3.delivery.dsp.mp.microsoft.com.nsatc.net 
0.0.0.0 cache.datamart.windows.com 
0.0.0.0 db3wns2011111.wns.windows.com 
0.0.0.0 deploy.static.akamaitechnologies.com 
0.0.0.0 akamaitechnologies.com 
# Start of entries inserted by Spybot Anti-Beacon for Windows 10 Optional
0.0.0.0    a-0002.a-msedge.net
0.0.0.0    a-0003.a-msedge.net
0.0.0.0    a-0004.a-msedge.net
0.0.0.0    a-0005.a-msedge.net
0.0.0.0    a-0006.a-msedge.net
0.0.0.0    a-0007.a-msedge.net
0.0.0.0    a-0008.a-msedge.net
0.0.0.0    a-0009.a-msedge.net
0.0.0.0    a-msedge.net
0.0.0.0    apps.skype.com
0.0.0.0    lb1.www.ms.akadns.net
0.0.0.0    msedge.net
0.0.0.0    msnbot-65-55-108-23.search.msn.com
0.0.0.0    s0.2mdn.net
0.0.0.0    schemas.microsoft.akadns.net
# End of entries inserted by Spybot Anti-Beacon for Windows 10 Optional
 

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43 minutes ago, BugSir006 said:

Hi there,

Check the IE proxy, launch Fiddler, click Tools>Options>HTTPS>check "Capture HTTPS CONNECTs" and “Decrypt HTTPS traffic”.

Open Maxnote, click "sync", check the Fiddler>Host>mole.maxthon.com, if the host has the red color result, click that item, check "Inspectors">"Raw". You can send the screenshot or short video to me.

 

 

FiddlerSetup.exe

 

 

First screen is passkeeer - passed

Second is maxnote - negative

9. syncing passkeeper - OK.JPG

10. syncing maxnote - negative.JPG

11. negative + sysinspector RAW.JPG

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Please try to change the network, or connect to the hotspot.

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5 minutes ago, BugSir006 said:

Please try to use the change the network, or connect to the hotspot.

 

I did.

Via the same network ( provider), witth ouside  31.128.13.175 adress , everything is OK

Via the same network, adress 31.128.13.14 , passkeeper and magicfill, and quick acsess OK - ONLY  maxnote, extnesnions - failed.

 

It seems, my adress is somehow blocked OUTSIDE my internet porivider network. ( see tracert logs), somewhere in China.

 

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7 hours ago, SEER said:

It seems, my adress is somehow blocked OUTSIDE my internet porivider network. ( see tracert logs), somewhere in China

There is nothing in our system that would block your IP address, I just checked and all is clear.

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4 hours ago, No.1MaxthonFan said:

There is nothing in our system that would block your IP address, I just checked and all is clear.

PLEASE compare theese two screens, containt tracert logs.

 I try to ping extension.maxthon.com - ping 218.241.149.18 -t - doesn't work. 

First screen - tracert do extension.maxthon.com - from ip 31.128.13.14  - maxnote and extensions syncing failed , pinging 218.241.149.18 - FAILED.

Second screen - tracert to extension.maxthon.com - from ip 31.128.13.175 - syncing ok, pinging 218.241.149.18 - OK.

The same browser ( portable, the same copied files) - the same provider and configuration.

Please inspect where the traffic stopped.

 

 

 

 

 

 

 

 

7. tracert 31.128.13.14.JPG

6. tracert OK - 31.128.13.175.JPG

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It's a network issue. You can try to use the VPN or proxy to improve the network speed.

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