thumbnails of videos suddenly don't change.


rysmiv

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Until a few days ago, if I ran the cursor over a video thumbnail on some pages, it would change, giving samples of that video. Suddenly it's not working on pages where it's always worked. I don't know what you call this so I can't google it and I need to know how to fix it. Thanks.

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  • 3 weeks later...
On 4/26/2019 at 3:44 AM, rysmiv said:

Until a few days ago, if I ran the cursor over a video thumbnail on some pages, it would change, giving samples of that video. Suddenly it's not working on pages where it's always worked. I don't know what you call this so I can't google it and I need to know how to fix it. Thanks.

Adam4adam TutuApp AppValley

This occurs because of any recent codecs pack or video conversion software installed on the computer which changed the registry settings for shellEx for particular video file extension. Please try to take the following steps to troubleshoot this problem.

good luck 

 

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