IceHouse Posted February 21, 2019 Report Share Posted February 21, 2019 Hi maxthon team, I am trying to login , on passkeeper , when I enter my code , display me a message " a network error occurred " I did this process for 4 times. Anyone has the same issue ? Link to comment Share on other sites More sharing options...
BugSir006 Posted February 22, 2019 Report Share Posted February 22, 2019 Hi IceHouse, It has been reported to the dev team as a bug. Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted February 22, 2019 Report Share Posted February 22, 2019 3 hours ago, BugSir006 said: Hi IceHouse, It has been reported to the dev team as a bug. It has been reported as a bug for months but nothing has been done. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
BugSir006 Posted February 22, 2019 Report Share Posted February 22, 2019 6 minutes ago, No.1MaxthonFan said: It has been reported as a bug for months but nothing has been done. Could you paste the thread here? Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted February 22, 2019 Report Share Posted February 22, 2019 I couldn't find the thread but I just tried to log in myself and got the same error message as IceHouse. I re-entered the same code I was sent 3 times and it finally opened Passkeeper. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
rick.lane Posted February 22, 2019 Report Share Posted February 22, 2019 Maybe I'm not doing what you are or understanding what you are talking about, but I just accessed Passkeeper from the menu and from the QA page link and was able to login using my longtime password with no problem and have never had any issue with that. ( Not sure what you, No.1, are referring to with regards to "the same code I was sent") Link to comment Share on other sites More sharing options...
No.1MaxthonFan Posted February 22, 2019 Report Share Posted February 22, 2019 1 hour ago, rick.lane said: Maybe I'm not doing what you are or understanding what you are talking about, but I just accessed Passkeeper from the menu and from the QA page link and was able to login using my longtime password with no problem and have never had any issue with that. ( Not sure what you, No.1, are referring to with regards to "the same code I was sent") It's tied to my phone number and when I enter my Maxthon Password, they send me a code that I have to enter and that is where the problem starts because I get the same error code that IceHouse got in his original post. This has been happening for a very long time. Windows 10 64-bit build 10525/Windows 10 Mobile build 10512 Link to comment Share on other sites More sharing options...
rick.lane Posted February 22, 2019 Report Share Posted February 22, 2019 37 minutes ago, No.1MaxthonFan said: It's tied to my phone number and when I enter my Maxthon Password, they send me a code that I have to enter and that is where the problem starts because I get the same error code that IceHouse got in his original post. This has been happening for a very long time. Well, that makes more sense; I don't have it tied to my phone so just my password is all that is required and that is why I have never experienced this problem. Thanks for the response. Link to comment Share on other sites More sharing options...
BugSir006 Posted February 25, 2019 Report Share Posted February 25, 2019 Hello, If you still experience the issue, please launch the Fiddler then check the result of the following URLs, then send the result screenshot and your connected phone number to me. https://profile-api-u.maxthon.com/ https://pro-u.maxthon.com/misc/info/get?from=mx5 FiddlerSetup.exe Link to comment Share on other sites More sharing options...
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