· #1 Posted 27 Dec 2018 Hi I am on Latest M-version 5.2.6 .1000 + win 7 I can not see videos anymore ( was working before ) example: https://www.ad.nl/video/hartverwarmende-tv-commercial-van-disneyland-parijs~p61527 I have attached a picture file to show my issue. The video is playing, but with a blank dark screen. It's not only this link, but all videos. BUT...when I paste this link in FF, all is fine. so what am I missing here in my Maxthon.? Thanks in Advance 1 person likes this Share this post Link to post Share on other sites
· #2 Posted 28 Dec 2018 Hi radscorpion, Please try to disable your external extensions. 1 person likes this Share this post Link to post Share on other sites
· #3 Posted 29 Dec 2018 (edited) Hi BugSir006 Thx. for the reply. But where should I be looking this up actually ? I tried to search on 'external' on M-settings...all I got was the 'External Tools'(ticked in). so basically, I am a bit quizzed on the :' external extensions ' ? could you please show me where actually. Thanks in advance. Edited 29 Dec 2018 by radscorpion 1 person likes this Share this post Link to post Share on other sites
· #4 Posted 29 Dec 2018 22 minutes ago, radscorpion said: But where should I be looking this up actually ? Sorry, it's my fault. Please go to "Settings">"Functions & Add-ons">"Add-ons" to disable those extensions which you installed from extension center. 1 person likes this Share this post Link to post Share on other sites
· #5 Posted 29 Dec 2018 (edited) Hi BugSir006 This is getting interesting here I see nothing at all on the add-on place. so there is no extension here. More quizzed then ever ....any ideas ? Edited 29 Dec 2018 by radscorpion Share this post Link to post Share on other sites
· #6 Posted 30 Dec 2018 Hi Guyz any ideas please...all the videos are just blanked out. Share this post Link to post Share on other sites
· #7 Posted 30 Dec 2018 When all else fails, it is usually the best to reinstall Maxthon. Are you using the install version or the portable version? Do you have a passport account and thus have all of your settings saved on the passport server? Did you install this current version over a previous version or did you install it into a new folder? I'm surprised that no one has asked these basic questions yet. These are basic things to look into first. 1 person likes this Share this post Link to post Share on other sites
· #8 Posted 30 Dec 2018 Okay Rick , Let me commence with what you have laid down Just for the records: - Are you using the install version or the portable version? (The Install version ) - Do you have a passport account and thus have all of your settings saved on the passport server (No, I use no accounts) - Did you install this current version over a previous version or did you install it into a new folder? ( I just ran the .exe file & let it go on auto pilot, so I guess it dumped it all over existing stuff) Thanks , and I shall update the feedback once I have followed the install 'diligently' :) Share this post Link to post Share on other sites
· #9 Posted 30 Dec 2018 (edited) Hi all,.....I am at the end of my wits here SO, This is what I did 1) Uninstall M 2) clean all reg. settings too (win 7) 3) Brand New install of M :mx5.2.6.1000.exe 4) Made sure it was installing to a newly created folder 5) start up a news site I frequently use,went to a video file: https://www.ad.nl/video/zaak-nicky-verstappen-wat-we-te-horen-kregen-was-uniek~p60642 the video plays, I hear sounds too, BUT no visuals..! aaarrgghhhhh 6) If I play the same link on F.F or chrome or IE (On the SAME MACHINE)...all is fine ! This shows that it's No Issue with my O.S , neither machine. It all points to 'M' here...but I am outfoxed. 7) I can use F.F and my issues are gone (workaround) ...but I dont want to , I am used to M for all my web browsing *Images attached on F..F & M (from the same Machine I am working on) so what is going on ....? Edited 30 Dec 2018 by radscorpion Share this post Link to post Share on other sites
· #10 Posted 30 Dec 2018 Change your User Agent http://forum.maxthon.com/index.php?/topic/21587-updated-user-agent/ Share this post Link to post Share on other sites
· #11 Posted 30 Dec 2018 Hi Magdalene Thanks for the reply .! I did that ( attached images will show what I did) I closed Maxthon and restarted it and went for the videos again. There is No change in my situation. and another thing.... Share this post Link to post Share on other sites
· #12 Posted 30 Dec 2018 Try clearing the browser cache. "Menu/Clear Data" Share this post Link to post Share on other sites
· #13 Posted 31 Dec 2018 (edited) carried it out ( see image file) closed & restarted Maxthon still the same with the videos. Just the black screen here. just bizarre... Edited 31 Dec 2018 by radscorpion Share this post Link to post Share on other sites
· #14 Posted 31 Dec 2018 (edited) Just a feedback Guyz I uninstalled the Maxthon version and went for the beta mx5.2.7.100-beta. I also erased my user data C:\Users\xxx\AppData\Roaming\Maxthon5 , before the beta installation (just to be sure) now I am running the beta , but still No progress. (also with or without the user agent) *also 'excluded' maxthon from my ESET antivirus (also just in case) *I can watch all You tube videos ...it's this site( in topic starter) and other news sites e.g: https://www.nu.nl/258806/video/explosie-in-energiecentrale-kleurt-lucht-new-york-blauw.html?redirect=1 (these are on blank) -what are special in these kind of videos that Maxthon is finding it difficult to run display them ? why does it not happen with You-tube videos ? Edited 31 Dec 2018 by radscorpion Share this post Link to post Share on other sites
· #15 Posted 31 Dec 2018 3 hours ago, radscorpion said: Just a feedback Guyz I uninstalled the Maxthon version and went for the beta mx5.2.7.100-beta. I also erased my user data C:\Users\xxx\AppData\Roaming\Maxthon5 , before the beta installation (just to be sure) now I am running the beta , but still No progress. (also with or without the user agent) *also 'excluded' maxthon from my ESET antivirus (also just in case) *I can watch all You tube videos ...it's this site( in topic starter) and other news sites e.g: https://www.nu.nl/258806/video/explosie-in-energiecentrale-kleurt-lucht-new-york-blauw.html?redirect=1 (these are on blank) -what are special in these kind of videos that Maxthon is finding it difficult to run display them ? why does it not happen with You-tube videos ? Had absolutely no problem with that video of New York City playing. Windows 10, Maxthon 5.2.7.100 with no User Agent selected. Share this post Link to post Share on other sites
· #16 Posted 31 Dec 2018 Hi No.1MaxthonFan thats what has been quizzing me right from Post # 1 here. ....then shall I take it as a 'freak' issue and also me being the Only one here too experience this ? if yes, then I lay this issue to rest ,...but not knowing why this is even happening. Share this post Link to post Share on other sites
· #17 Posted 31 Dec 2018 1 hour ago, radscorpion said: Hi No.1MaxthonFan thats what has been quizzing me right from Post # 1 here. ....then shall I take it as a 'freak' issue and also me being the Only one here too experience this ? if yes, then I lay this issue to rest ,...but not knowing why this is even happening. That site is strange because the first time I clicked on your link, I got a pop-up about cookies, but since I couldn't understand any of it, I just closed the tab. But the second time I clicked on that same link, the video started playing without me having to click on anything. Weird to say the least. Share this post Link to post Share on other sites
· #18 Posted 31 Dec 2018 (edited) it plays an advert (forced) for 10 sec or so, then the real stuff starts is this anything to do with advertsements BEFORE the video plays has Maxthon any implicit advertisement settings ?? would this be the root cause ? that is: when an forced ad plays itself, the videos(in my case) will go blank ? Edited 31 Dec 2018 by radscorpion Share this post Link to post Share on other sites
· #19 Posted 31 Dec 2018 27 minutes ago, radscorpion said: it plays an advert (forced) for 10 sec or so, then the real stuff starts is this anything to do with advertsements BEFORE the video plays has Maxthon any implicit advertisement settings ?? would this be the root cause ? that is: when an forced ad plays itself, the videos(in my case) will go blank ? Didn't see any advert on that New York video, but on all the others I did, like that one with the lion attack, and the New Zealand one. Don't understand what is going on with your install though. Share this post Link to post Share on other sites
· #20 Posted 31 Dec 2018 anything with the 'certificates' ? I do get at times: invalid certificate anywhere in M I can influence this ? Share this post Link to post Share on other sites
· #21 Posted 31 Dec 2018 @radscorpion Maybe open the development tools (F12) and check in the console if there are any errors. 1 person likes this Share this post Link to post Share on other sites
· #22 Posted 31 Dec 2018 (edited) Hi as I had mentioned before...I do see a lot of 'ad' errors (advertisement) the response does not contain any valid ads what do I make from this ? ( or how do I make the ads valid , so that M is happy) *it also thinks that 'autoplay' is an invalid feature name ? I am not a developer but doing my best along with you guys...hope we can stumble upon the 'why' here +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ CONSOLE output Crux: (Pictures C1 & C2) Edited 31 Dec 2018 by radscorpion Share this post Link to post Share on other sites
· #23 Posted 31 Dec 2018 1 hour ago, radscorpion said: Hi as I had mentioned before...I do see a lot of 'ad' errors (advertisement) the response does not contain any valid ads what do I make from this ? ( or how do I make the ads valid , so that M is happy) This site has a lot of unnecessary scripts. Insert the following rules into adblock and see what will happen: ||gemius.*^ ||cloudfront.*^$domain=ad.nl ||krxd.*^ ||google-analytics.*^ ||hotjar.*^ ||doubleclick.net^ ||gigya.*^ *banners* ||faktor.*^ ||googletagservices.*^ ||opinionbar.com^$third-party .com/ad/$~image,third-party,domain=~mediaplex.com ||imasdk.googleapis.com^$third-party ||indexww.com^$third-party /advertising-$domain=~abramarketing.com|~advertising-direct.com|~advertising-factory.de|~microsoft.com|~outbrain.com|~yellowimages.com 1 person likes this Share this post Link to post Share on other sites
· #24 Posted 1 January Hi Thanks where exactly should I de inserting the script ?. I understand adblock , but how would I access it ? ( so that I can open it in Notepad++ maybe... and insert and then save) do I access it anywhere from the picture I have attached (entry point) Share this post Link to post Share on other sites
· #25 Posted 1 January (edited) and by a yet another Local news site , I get :This request has been blocked; the content must be served over HTTPS. and is Maxthon using chorome extensions: was loaded over HTTPS, but requested an insecure script 'chrome-extension://pkedcjkdefgpdelpbcmbmeomcjbeemfm/cast_sender.js'. This request has been blocked; the content must be served over HTTPS. just asking.... Edited 1 January by radscorpion Share this post Link to post Share on other sites
· #26 Posted 2 January Hi radscorpion, Please try to restore the settings to default then restart the browser to try this issue. If you still experience the issue please try to untick the "hardware acceleration". 1 person likes this Share this post Link to post Share on other sites
· #27 Posted 2 January 7 hours ago, radscorpion said: Hi Thanks where exactly should I de inserting the script ?. I understand adblock , but how would I access it ? ( so that I can open it in Notepad++ maybe... and insert and then save) do I access it anywhere from the picture I have attached (entry point) I do not see the AdBlock icon in your Maxthon. Check in the settings, if you have, turn it on. If you do not have it, install it from here: http://extension.maxthon.com/detail/index.php?view_id=3130 Then go to the website: https://www.ad.nl/video/hartverwarmende-tv-commercial-van-disneyland-parijs~p61527 and open "Custom filters" in AdBlock. Paste the above rules into "Global rules" or "ad.nl 1 person likes this Share this post Link to post Share on other sites
· #28 Posted 2 January (edited) BugSir006 It is working ! I get to play the videos back ! I did Both what you mentioned: I restored the defaults & also unticked the ' Use hardware acceleration when available '--->then closed the browser---->restarted--->from here all went fine ! @ Galileusz , Thanks for the 'How to' , as for now I will not use it since the issue is resolved but I surely know a thing or two about those custom filters now (thanks for taking the pains to show me through the Maze). To all who were involved in this...a BIG THANKS !! and with that I put a close to this vexing issue here(at least very vexing for me). Edited 2 January by radscorpion 2 people like this Share this post Link to post Share on other sites
· #29 Posted 2 January & One Major think I completely forgot in all the hecticity... A VERY HAPPY NEW YEAR TO 1 & ALL here !! (sorry my Bad !!) 2 people like this Share this post Link to post Share on other sites
· #30 Posted 2 January 2 hours ago, radscorpion said: A VERY HAPPY NEW YEAR TO 1 & ALL here !! Thank you very much. Hope your new year is filled with health, happiness and prosperity. Share this post Link to post Share on other sites
