Scatman Posted October 15, 2018 Report Share Posted October 15, 2018 The update service not work. After install a new version with the old installed, the system show me the dialog boxes as the screenshot link added in this post. Mx5 don't run. I solve the problem using an advanced uninstaller software and a clean installation. MX 5.2.5.1000 https://drive.google.com/file/d/1c0NWF7Bpfz6Y7hVCNnYfi7Ai2_pXffqb/view?usp=sharinghttps://drive.google.com/file/d/1nzxRaG6WZzMTX7tBJ_7OlePTHoxAPb3w/view?usp=sharing System spec: Windows 7 home premium x64 ITA, 8gb ddr3 ram, cpu AMD athlon II x2 260, SSD disk Sandisk 128gb, Link to comment Share on other sites More sharing options...
Max - Admin Bot - Posted October 15, 2018 Report Share Posted October 15, 2018 The topic has been moved from Welcome! > Maxthon Newcomer to Product Support > Maxthon Support & Discussion. I'm your friendly bot Link to comment Share on other sites More sharing options...
BugSir006 Posted October 16, 2018 Report Share Posted October 16, 2018 Hi Scatman, Could you please explain the meaning of these pictures? Link to comment Share on other sites More sharing options...
Scatman Posted October 16, 2018 Author Report Share Posted October 16, 2018 Hi BugSir006, Of course, whenever I install a new version of Maxthon, I've always done it by installing the new version on the old one, without any problems, but with the latest build i have the problem described in my previous post. Windows show me a message error as in the first image, the mx5 icon become blank,and the software it does not start. imagining that it was only a icon link problem I try to go to the destination folder, but the system show me access error as in the second image attached. For use Maxthon again, then i used an advanced uninstaller for remove any traces of installation. After this, i can install and use maxthon normally. Scuse me for my english, i'm italian Link to comment Share on other sites More sharing options...
BugSir006 Posted October 16, 2018 Report Share Posted October 16, 2018 Hi Scatman, Thanks for your reply. How about the portable version? Try to launch the portable version. Link to comment Share on other sites More sharing options...
Scatman Posted November 19, 2018 Author Report Share Posted November 19, 2018 Good Morning, dear BugSir with the new version of Maxthone i have the same problem of the old version. I attached a video that explain the problem. Please give me an answer soon. Thanks Previous bug : whenever I install a new version of Maxthon, I've always done it by installing the new version on the old one, without any problems, but with the latest build i have the problem described in my previous post. Windows show me a message error as in the first image, the mx5 icon become blank,and the software it does not start. imagining that it was only a icon link problem I try to go to the destination folder, but the system show me access error Maxthon_issue.webm Link to comment Share on other sites More sharing options...
BugSir006 Posted November 19, 2018 Report Share Posted November 19, 2018 Hi Scatman, Try to restart your PC in safe mode then install Maxthon browser. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.