S1v

[BUG] [PC] [5.2.4.xxx+] Can not login through proxy

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On 5.2.4.xxx,5.2.5.xxx:

Can not login through proxy, always show "Your account is abnormal" dialog.

All is working fine with 5.2.3.xxx or previous versions.

 

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On 10/2/2018 at 5:01 PM, S1v said:

On 5.2.4.xxx,5.2.5.xxx:

Can not login through proxy, always show "Your account is abnormal" dialog.

All is working fine with 5.2.3.xxx or previous versions.

 

Hi S1v,

Thank you for your feedback. Have reported to the dev team. :wink:

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Hi S1v,

Are you still experiencing the issue? Does it have the error code?

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47 minutes ago, sercherry said:

same error v5.2.5.4000

Could you send the proxy info to me? It will be used only in the test.

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I also experiencing the issue. Cannot login, synchronize through corporate proxy. Last working version is 5.2.3.5000. There isn't error code. Only appear:  "Your account is abnormal".

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7 hours ago, sp3tuf said:

I also experiencing the issue. Cannot login, synchronize through corporate proxy. Last working version is 5.2.3.5000. There isn't error code. Only appear:  "Your account is abnormal".

That error sounds familiar.  In the last few versions of portable Maxthon, when using a prior UserData, I wouls see an error message dialog with that error and "LOGON: and "LATER" buttons.  At first I hesitated, thinking it might ve a virus.  But eventually, I ignored the dialog, but renamed UserData as a backup and did a clean run with a new login and sync.  That ckeared the dialog and it hasn't occurred again.

However, I didn't connect this message with a proxy, which is "Use IE setting".

                                   <<SL>>

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Hello @S1v@sercherry, @sp3tuf ,

The developer has written a dll for testing this issue.

1. Close the browser.

2. Open the installation path, find the folder "Maxthon5">"Bin", backup the file "MxHttpRq.dll", then use the attached file to replace it.

3. Launch Dbgview.

4. Launch the browser, try to log in your browser account.

5. If you still experience the issue, please save the log from Dbgview and send it to me. :Smiling_Face_Emoji_with_Blushed_Cheeks_42x42:

 

MxHttpRq.dll

Dbgview.exe

QQ截图20181206112232.jpg

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After replacing  "MxHttpRq.dll" - "No internet connection - error code:6". Cannot login to Maxthon account.

Tested on Maxthon portable 5.2.5.4000.

Przechwytywanie.PNG

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14 minutes ago, sp3tuf said:

After replacing  "MxHttpRq.dll" - "No internet connection - error code:6". Cannot login to Maxthon account.

Tested on Maxthon portable 5.2.5.4000.

Przechwytywanie.PNG

Could you please send the log to me?

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Hello BugSir006,

Would you please update us on this unresolved proxy authentication issue? I have reported it on 6-Aug-2018 already and despite the series of tests I agreed to perform for your development team, there's still no functional remedy! As I have repeatedly stated in the comm thread with your support team, the last version not exhibiting the problem is 5.2.3.6000. Can we have a clear statement on why you cannot return to previous proxy authentication mechanism which has worked flawlessly until MX 5.2.4.xxx line-up was introduced? Thanks in advance.

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3 hours ago, BugSir006 said:

Hi @phoenix-76 ,

Please try to replace the new dll then log in again.

MxHttpRq.dll

Hi @BugSir006, unfortunately again no luck. Attached is yet another anonymized dbgview log for your reference. Can you briefly describe, what kind of problem or technical limitation makes you struggle with this proxy authentication matter for so long? Shall we be concerned about MX5 browser possibly becoming non-compliant with up-to-date cybersecurity standards? 

MX5.2.6.1000 Proxy issue - brower start-up sequence 2019-01-15.LOG

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