BugSir006

Maxthon Browser Messy Codes

10 posts in this topic

Recently we’ve received feedback that it displayed messy codes at the start-up of the Browser. After much testing, we’ve found that the messy codes could result from the interception of Sophos Home. Please try to close Exploit Mitigation in Sophos and restart the Browser if you ran into this problem and had installed Sophos.

Screenshots of  messy codes and  reference to the solution are as follows:

 

1.png

2.jpg

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2 hours ago, BugSir006 said:

Please try to close Exploit Mitigation in Sophos and restart the Browser if you ran into this problem and had installed Sophos.

2.jpg

The proposal to disable the security option is not a (good) solution to the problem.

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47 minutes ago, Galileusz said:

The proposal to disable the security option is not a (good) solution to the problem.

Temporary method, we have contacted Sophos and they will check if there any similar cases...

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6 minutes ago, BugSir006 said:

Temporary method, we have contacted Sophos and they will check if there any similar cases...

It's good that you're trying to solve this problem with Sophos. But do not suggest solutions that may threaten security and potentially cause infection with malware.

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On 7/27/2018 at 3:58 PM, Galileusz said:

It's good that you're trying to solve this problem with Sophos. But do not suggest solutions that may threaten security and potentially cause infection with malware.

Uninstall Sophos choose another antivirus. :Ghost_Emoji_42x42:

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21 minutes ago, BugSir006 said:

Uninstall Sophos choose another antivirus. :Ghost_Emoji_42x42:

Sorry, but that's not the best advice you can give!

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Posted (edited)

46 minutes ago, BugSir006 said:

Uninstall Sophos choose another antivirus. :Ghost_Emoji_42x42:

OhQeXAQ.gif

And maybe uninstall Maxthon and keep Sophos, it will be safer HxWL33R.gifHxWL33R.gif

Edited by Galileusz

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Posted (edited)

27 minutes ago, Ldfa said:

Sorry, but that's not the best advice you can give!

Okay, I understand. :5884970a7da3a_1:

Rain.jpg

Edited by Ldfa

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1 hour ago, BugSir006 said:

Uninstall Sophos choose another antivirus. :Ghost_Emoji_42x42:

where the hell are you coming from - really if thats the best you can do - with advice like that you deserve to lose users 

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4 hours ago, Tony said:

where the hell are you coming from - really if thats the best you can do

They've said they've contacted Sophos and are looking into it. What else do you want or expect them to do? Click their fingers and fix it?

Users have a few options:

1 / Don't use Maxthon and keep using Sophos till it's fixed.
2 / Don't use Sophos and keep using Maxthon till it's fixed.
3 / Disable ONE feature of Sophos and keep using Maxthon till it's fixed.

Out of all them the 3rd one is by far the easiest for the user to do without having to uninstall/install programs.

The user can decide how much effort it is for them to uninstall/reinstall, move browser data etc. and do what's best for them.

They've posted about the issue and made a suggestion for a temporary workaround. Sure, not in the most eloquent way, but Maxthon has never been known for their PR prowess, but it's something at least.

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