SnowLeopard

resolved [5.1.2.1000] Video source not supported - EWTN.com

7 posts in this topic

Posted (edited)

I've run into a killer video problem with the Live Streaming video feed on EWTN.com.

It is a killer because this station is my most important site and I regularly watch some of its videos.

However with version 5.1.2.1000 release I have been presented with the error message below.

To get there:

1) Go to EWTN.com

2) Click the "Watch/Listen" button on the left side.

3) Scroll down till you see the large "LIVE" button.  Click it.

4) Click the "UNITED STATES" (or "CANADA") button.

5)  After a brief attempt to load the video stream, the following message appears.

EWTN_com_video_error_Maxthon5_1_2_1000_Snap20170921190333.png

I have used a clean install of Maxthon Portable and still get the problem.

EWTN uses the Brightcove streaming service and the videos are Flash.

I hope you can figure out what is wrong.

[EDIT] More info:  I get the same result in Guest mode.  

                            <<SL>>

Edited by SnowLeopard

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Your usaul fix is updating UA isn't it?

Although I had no problem viewing it with no UA selected.

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works fine here too ( I updated flash 2 days ago, don't think it changes anything in this case)

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Works fine here as well.

Flash 26.0.0.151 / UA: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36 OPR/

 

Do you have any errors in the dev tools, console (F12 > console)?

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21 hours ago, No.1MaxthonFan said:

Have no problem with EWTN

MaxthonSnap20170921210400.png

Thanks, but my problem went away as quickly as it appeared a while after I posted about it yesterday with no changes to anything.  And it remains in that state today.  So problem resolved, but keeping watch.

Thanks for your checking efforts.

                            <<SL>>

 

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17 hours ago, 7twenty said:

Works fine here as well.

Flash 26.0.0.151 / UA: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/57.0.2987.133 Safari/537.36 OPR/

 

Do you have any errors in the dev tools, console (F12 > console)?

I didn't think of checking for that.  Since the problem seems to have reslved itself, I'll keep that idea in mind for the future.

                       <<SL>>

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