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bayas

followup Stuck at Synchronizing MaxNote

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Hi there, from the info you provided, I guess it's a problem caused by your internet. You can try to change a network service provider. 

To be sure, you may try the following steps to see if it's indeed caused by your network.

1, press "win", type in "cmd" and press enter.

2, type in "ping uu.me" and press enter.

3, hold on a second you can see the details. 

4, if the number for the "lost" is 0, then it means your network is workable to Maxnote server. If not, it means the issue is located in your network. 

ping uu.me.png

 

If the problem is not in your network, please tell us your Maxthon account, I'll let our tester have a look into your account to see if there is any false data. 

 

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The ping works with uu.me. I also turned off firewall and antivirus program, it didn't help as well. Still no data to sync. My account is bayas50@live.com.

snap_screen_20170324151736.png

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On 3/24/2017 at 8:24 PM, bayas said:

The ping works with uu.me. I also turned off firewall and antivirus program, it didn't help as well. Still no data to sync. My account is bayas50@live.com.

1

Gotcha. have forwarded your account to our server operator to have a check. Will update you soon!

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On 3/23/2017 at 0:48 AM, bayas said:

I'm stuck at synchronizing MaxNote since November 2016.

Hey bayas, we still need some more info from you. What are the versions you used then and now?

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18 hours ago, BugSir006 said:

Hey bayas, we still need some more info from you. What are the versions you used then and now?

I always keep Maxthon updated to the latest version since 4.x version.

My latest version is:
Version: 5.0.3.1200
OS: 10.0.14393.
IE: 11.953.14393.0

Here is the list of versions I used:

MaxthonSnap20170330004737.png

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