@Rednaxela.Lgirts @DEANRE @Ices_Eyes
For those who have Passkeeper issue, please try the following steps first:
Shut off the Internet, and then find the backup file from %appdata%>Maxthon5>Users>name of your account>backup>magicfill. Then copy the file which you think is the complete and latest.
Rename the file as mxpwd.dat
Find the location of the file which you currently used: %appdata%>Maxthon 5>Users>your account>magicfill, rename the file maxpwd.dat and then paste the mxpwd.dat which you copied in the last step.
Launch Maxthon 5, slightly change the list entries, such as passkeeper>autosaved passwords>find a record to change the title, "facebook" changed to "facebook1", then close the browser.
Connect to the internet, launch Maxthon 5, the data will be synced automatically, solved.
If you still experience the issue after trying, please provide the following info so that our technicians can quickly identify the problem:
Maxthon account (passport),
How many devices do you have MX5 installed and what are they? (PCs, mobiles, Mac etc)
What are the Maxthon5 versions you installed in your devices?
Any detailed description of your problem (lost all or part of the passwords, the loss happens on all devices or one of them?)