PHYR Posted December 16, 2016 Report Share Posted December 16, 2016 2 hours ago, LXR71 said: Hi, While I'm here... The QuickAccess image with the purple ocean remains blank. Is that on my end and if so, what can I do about it? (I only use 'guest' account) Perhaps that needs a separate thread.... Thanks again for the fix! That image doesn't work for me either Link to comment Share on other sites More sharing options...
BugSir006 Posted December 19, 2016 Report Share Posted December 19, 2016 Hi LXR71, yes, of course! Your thread helped us push this function alive more quickly! As for the image, are you referring to this one? Link to comment Share on other sites More sharing options...
PHYR Posted December 19, 2016 Author Report Share Posted December 19, 2016 20 minutes ago, BugSir006 said: Hi LXR71, yes, of course! Your thread helped us push this function alive more quickly! As for the image, are you referring to this one? Yes, that is the one that doesn't work for me. Link to comment Share on other sites More sharing options...
LXR71 Posted December 19, 2016 Report Share Posted December 19, 2016 Yep, That's the image I was referring to. Not a big issue, but I guess it fails to come up for others too. Surely though, it doesn't affect everybody, or you wouldn't have asked which image. Might be tricky. But I'm sure you know my location... and that might help. ;-) Link to comment Share on other sites More sharing options...
BugSir006 Posted December 20, 2016 Report Share Posted December 20, 2016 Yes, for now, we have you two reported this issue, we will have our developers have a check about what's going on there. So just this one image is blank and others all work fine? May I also ask how long does this situation persist by now? Link to comment Share on other sites More sharing options...
PHYR Posted December 20, 2016 Author Report Share Posted December 20, 2016 4 hours ago, BugSir006 said: Yes, for now, we have you two reported this issue, we will have our developers have a check about what's going on there. So just this one image is blank and others all work fine? May I also ask how long does this situation persist by now? For me it is the only image that does not work(the one highlighted in the image), all others are fine. This only started happening this release, I know because it was the only background I used! Link to comment Share on other sites More sharing options...
BugSir006 Posted December 21, 2016 Report Share Posted December 21, 2016 On 12/20/2016 at 3:14 PM, PHYR said: This only started happening this release, I know because it was the only background I used! Thanks for the additional information! Link to comment Share on other sites More sharing options...
-ody- Posted December 21, 2016 Report Share Posted December 21, 2016 6 hours ago, BugSir006 said: Thanks for the additional information! it does not work here either Link to comment Share on other sites More sharing options...
LXR71 Posted December 22, 2016 Report Share Posted December 22, 2016 For me too, this is the only one that doesn't work. It's been happening for a while, actually. At least a week, I'd say. Not related to any updates/upgrades as far as I remember. It may have had to do with opening a new (private) session. That's when I first see then image not show. I though this might be a feature, related to the privacy thing, since the images do come from Maxthon servers. After that though, it stopped showing up in all QA screens. Also, when I rename the Userdata folder, start with defaults, the issue still occurs. It's hard to fix a problem you can't reproduce yourself, so let us know if we can help with more info or something. Link to comment Share on other sites More sharing options...
BugSir006 Posted December 28, 2016 Report Share Posted December 28, 2016 On 12/22/2016 at 8:44 AM, LXR71 said: It may have had to do with opening a new (private) session Yes! I reproduced it when I open a private session! Thank you! Will tell this info to our tester right now! Link to comment Share on other sites More sharing options...
BugSir006 Posted December 28, 2016 Report Share Posted December 28, 2016 Pity that I cannot reproduce it every time. Could you give us a screenshot after pressing F12 when the issue appear? like this: Information in the red box will help us identify the problem. When the issue appear, there should be some words on red. Thanks in advance. Link to comment Share on other sites More sharing options...
LXR71 Posted December 28, 2016 Report Share Posted December 28, 2016 Hi, I don't get any red lettering. The issue occurs every time I try it: Select the image from the settings-wheel and watch QA go white. Even ctrl-F5 on QA doesn't trigger any error state. Though it does show QA reloading. The console showed a cache url. When I go to that URL, I see the listing in the screenshot, and an error there as well. Perhaps Private Session causes a blank image to be cached under the name of the true image? Mx finds the blank image everytime, so no error condition occurs... ? One particular caching server with an issue? I just noticed: In the screenshot, that the page from the cache server url opens in the QA tab and it stays there. If I go to QA now, it will still show me this page. Link to comment Share on other sites More sharing options...
LXR71 Posted January 6, 2017 Report Share Posted January 6, 2017 So I tried to get some more info from the F12 console on Quick Access (QA). Below are the screenshots from the "Elements" tab and the "Network" tab. Elements tab: Network tab: As we can see, judging from the console info, it is this address that is supposed to be the purple sea image (night.jpg), : http://pc-newtab.maxthon.com/v1.1/image/bg/night.jpg.webp This address yields nothing, However, going to this address minus the "webp", DOES produce the image. (http://pc-newtab.maxthon.com/v1.1/image/bg/night.jpg). The same results when using Internet Explorer to go to these addresses. Furthermore, both addresses for another image (balloon.jpg, with and without "webp") do produce an image:http://pc-newtab.maxthon.com/v1.1/image/bg/balloon.jpg.webp (http://pc-newtab.maxthon.com/v1.1/image/bg/balloon.jpg) I hope this info is useful. It might narrow down the search for this elusive image, ...which really is becoming a more attractive image, every day I can not use it in my QA :-) If you'd like output from another console tab, please let us know the type of info you'd need. Good weekend, Alex Link to comment Share on other sites More sharing options...
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