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19oberemko

How to unbind facebook?

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Hello!

I have a trouble — I can't unbind social media from my browser! So, how to unbind my existing facebook account from my existing maxthon account?

Of course I have tried to do so, but it seems to be impossible. After clicking the "OK" button nothing happens.

http://pastenow.ru/Upload/Paste/10X76.png

What should I do in a way to accomplishing of my desire?

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Also, in case of deleting Maxthon's stuff in the list of facebook's application, nothing happens too. No changes, nothing helps. :1f62d:

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Hi dear friend, don't cry, please. Patpat.

I'll forward your problem immediately to our product team to see if it was just designed as this, or there is a bug exist here.

So, cheer up, bro! Will tell you the result soon!

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Hello. And I still have no any changes in the "SNS Connection".

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On 9/27/2016 at 1:51 AM, 19oberemko said:

in case of deleting Maxthon's stuff in the list of facebook's application

Hi dear, could you help to explain to me what does this mean? "deleting Maxthon's stuff in the list of facebook's application"

What browser version are you using?And what's your computer system?

Our testers have tried to connect and disconnect FB account to Maxthon, all work fine. 

So could you also record a short video of what happens next after "clicking OK"? That would be more explicit for us to identify the problem.

 

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On 09.10.2016 at 10:43 AM, BugSir006 said:

Hi dear, could you help to explain to me what does this mean? "deleting Maxthon's stuff in the list of facebook's application"

in case of editing / deleting maxthon ' s application from facebook

1.png

happens this

2.png

i mean nothing happens , i can still see my connected account from facebook

On 09.10.2016 at 10:43 AM, BugSir006 said:

What browser version are you using?And what's your computer system?

i am using the browser " maxthon " 5 which installed on operation system " windows seven " . here are more detailed info from column " about programm "

Quote

Version: 5.0.1.1700
OS: 6.1.7601.Service Pack 1
IE: 8.0.7601.17514

Maxthon.exe = 5.0.1.1700
MxBrowser.dll = 2.0.0.113
mx_core.dll = 3.1.15.373
Maxzlib.dll = 2.2.3.9
MxAccountSvc.dll = 2.1.3.31
MxAddonsMgr.dll = 5.3.0.9
MxCrashCatch.dll = 4.0.1.17
MxCrashReport.exe = 4.0.1.17
MxDb.dll = 5.37.19.7
MxDownloader.dll = 5.1.0.109
MxEncode.dll = 2.0.0.9
MxFilePackage.dll = 2.0.3.5
MxHttpRq.dll = 4.0.0.57
MxIPC.dll = 4.3.0.10
MxMsg.dll = 2.0.0.24
MxResMgr.dll = 5.2.7.141
MxRsc.dll = 5.0.0.23
MxTool.dll = 2.2.0.73
MxUI.dll = 3.3.3.136
MxXDR.dll = 2.1.0.8
MxCmpUrl.dll = 5.0.0.11
MxFav.dll = 4.0.0.17
MxFavDb.dll = 13.0.0.11
MxHistory.dll = 2.5.0.5
MxQRGen.dll = 2.1.0.5
MxSiteIcon.dll = 2.0.18.37
MxSmartUrl.dll = 3.0.0.41
MxStorage.dll = 2.0.6.17
MxMolebox.dll = 1.2.0.127
MxSync.dll = 3.0.2.27
MxUrlSec.dll = 3.0.0.39
MxAvatarExt.dll = 5.1.0.7
MxExtTools.dll = 4.0.0.21
MxAddonMisc.dll = 5.2.0.43
MxMsgCenter.dll = 1.0.0.3
MxMsgPush.dll = 3.0.0.51
MxQrcLogin.dll = 1.0.0.3
MxSvInfo.dll = 3.2.0.17
MxUeip.dll = 3.0.0.33

 

On 09.10.2016 at 10:43 AM, BugSir006 said:

So could you also record a short video of what happens next after "clicking OK"? That would be more explicit for us to identify the problem.

literrally , nothing happens . wait a bit , i will try to make and upload my movie

about a week ago nothing happened and there were freezes . as for now column tells me to contact with administrador , and also redirects me to site which sometimes do not work ( this time it worked )

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@19oberemko all the information you sent is well received by our side! I'll let our testers look into it soon! Thank you dear!

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On 10/26/2016 at 5:39 PM, 19oberemko said:

 

the problem still does exist

 

Hi 19oberemko,

Sorry for the late reply.

Strange that we cannot reproduce your problem here. Could you tell me your Maxthon account? So that I can let our operation staff have a try to see if it's possible to operate through our side.

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On 03.11.2016 at 9:11 AM, BugSir006 said:

Could you tell me your Maxthon account?

some moderator / administrator has deleted my message with account in this thread . should i pm you with it ?

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2 minutes ago, 19oberemko said:

some moderator / administrator has deleted my message with account in this thread . should i pm you with it ?

It has been hidden. Only mods and admins can see it.

Use PM's next time

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1 hour ago, 19oberemko said:

some moderator / administrator has deleted my message with account in this thread . should i pm you with it ?

It was hidden so that your email address was not showing.  But as Magg said, only us moderators and admins can see it and someone will get back to you soon.

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Hi 19oberemko, thanks for the account information and sorry for the late response. I'll let our account manager check on it asap!

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Hi @19oberemko, our account operator has helped disconnect your FB with your Maxthon account, please have a check!

If there's still any problem, you are so welcome to contact us or post here! :1f60a:

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8 hours ago, BugSir006 said:

Hi @19oberemko, our account operator has helped disconnect your FB with your Maxthon account, please have a check!

If there's still any problem, you are so welcome to contact us or post here! :1f60a:

woohoo ! yeah ! i do not have facebook bind anymore ! dozens of thankes for your support ! :1f60a:

you may lock this topic .

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