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Zeera

Synchronization Favorites Failed

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I've been using Maxthon browser as my default browser in my PC since 2011 and been uninstalled my PC many times, but this is the first time I failed to sync my favorites after installing my pc and update my maxthon from 3rd to 4th version. Does anyone know where the actual problem is? Please anyone help me solve this problem, some of my important sites was there and I dont remember the address of that sites. Thanks for the help.

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16 hours ago, Zeera said:

I've been using Maxthon browser as my default browser in my PC since 2011 and been uninstalled my PC many times, but this is the first time I failed to sync my favorites after installing my pc and update my maxthon from 3rd to 4th version. Does anyone know where the actual problem is? Please anyone help me solve this problem, some of my important sites was there and I dont remember the address of that sites. Thanks for the help.

there should not be any issue with sync favorites from 3 to 4.Try to sync again later, usually it works after a while, server may be busy or slow sometimes. Or in case you still have your local files, try to import them.

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2 hours ago, -ody- said:

there should not be any issue with sync favorites from 3 to 4.Try to sync again later, usually it works after a while, server may be busy or slow sometimes. Or in case you still have your local files, try to import them.

at first its succeeded but after that I found my maxthon(3) not running as it should be, then I re-install it with maxthon 4, but after that I can't sync my favorites. I've been re-install over and over but the result still same. Here take a look at the screenshot.

Screenshot_1.png

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Anyone resolve this problem?

I got exactly the same problem

And I don't think the server is busy or slow

I just download the android version on my phone, and the favorites sync in seconds

Weird thing is, all but favorites sync perfectly

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Have you tried sync button next to favorites?

When reinstalling Maxthon4 did you first uninstall it completely by deleting personal info too?

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I did

It says "Sync error" a second after I press sync button, every time

 

Coincidentally, I just fresh install my windows but the problem still persist

So yeah,I don't think it's because of the personal info

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12 minutes ago, reikazu said:

I did

It says "Sync error" a second after I press sync button, every time

 

Coincidentally, I just fresh install my windows but the problem still persist

So yeah,I don't think it's because of the personal info

I'm getting Sync Errors on Quick Access (which I've been editing) and Favorites, Options, and Magic Fill.  Each of these show:

"0 B (1969-12-31 19:00)" for the size-date-time stamp.

Is there a server problem?

                  <<SL>>

 

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40 minutes ago, reikazu said:

I did

It says "Sync error" a second after I press sync button, every time

 

Coincidentally, I just fresh install my windows but the problem still persist

So yeah,I don't think it's because of the personal info

To the contrary, it is very possible it is because of personal data. A fresh install of windows would not affect your personal data if you are using an account and had first installed M3.

You might want to try to restore your favorites from > Settings  > Favorites manager > Recover favorites

Clipboard01.jpg

 

@SL: I have no problem with any of the sync options, it is not a server issue.

Edit: Using both 4.4 and 4.9

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I just did the mentioned step, but the favorites sync is still not working

 

If it is because of personal data, would it affect the android counterpart?

Because on my phone, the favorites works flawless

 

First I thought maybe it's a bug on one version or anything, because mine works earlier this month

So I tried installing the previous version, but the problem still persist

Now I'm on 4.4.8.1000 though

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1 hour ago, reikazu said:

I just did the mentioned step, but the favorites sync is still not working

 

If it is because of personal data, would it affect the android counterpart?

Because on my phone, the favorites works flawless

 

First I thought maybe it's a bug on one version or anything, because mine works earlier this month

So I tried installing the previous version, but the problem still persist

Now I'm on 4.4.8.1000 though

So you still haven't tried a clean install? If you haven't please give it a try and be sure to delete personal account when asked to do so while uninstalling.

And given that you have recently reinstalled windows, please check that your clock is properly set.

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2 hours ago, slank said:

So you still haven't tried a clean install? If you haven't please give it a try and be sure to delete personal account when asked to do so while uninstalling.

And given that you have recently reinstalled windows, please check that your clock is properly set.

I have, actually

I did a clean install every time I tried different version

And I do tick the checkbox to delete preference and stuff every time (there's only one checkbox there)

My clock is properly set and my internet connection doesn't seems to have any problem

 

One more thing

I don't think it's happened because of the M3

I do have M3 installed first, but I switched to M4 immediately after it released

And I didn't have this problem until two or three weeks ago

===========================================

Just a quick heads up

Currently on v4.4.7.1000 and my favorites is finally synchronize

 

Anyone got this same problem?

I wonder if I should update the browser or not, now that the favorites sync is working

==========================================

Nope

Actually it's getting worse

My favorites was sync initially

but now I check, Favorites, Options, and Smart Address Bar is failed to sync

still on v4.4.7.1000

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On 11/28/2015, 6:10:54, PHYR said:

To the contrary, it is very possible it is because of personal data. A fresh install of windows would not affect your personal data if you are using an account and had first installed M3.

You might want to try to restore your favorites from > Settings  > Favorites manager > Recover favorites

Clipboard01.jpg

 

@SL: I have no problem with any of the sync options, it is not a server issue.

Edit: Using both 4.4 and 4.9

'Tis OK; it was a local ISP problem.  We were offline until earlier today.  All syncing is normal now..

                        <<SL>>

 

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On 11/29/2015, 6:54:40, reikazu said:

I have, actually

I did a clean install every time I tried different version

And I do tick the checkbox to delete preference and stuff every time (there's only one checkbox there)

My clock is properly set and my internet connection doesn't seems to have any problem

 

One more thing

I don't think it's happened because of the M3

I do have M3 installed first, but I switched to M4 immediately after it released

And I didn't have this problem until two or three weeks ago

===========================================

Just a quick heads up

Currently on v4.4.7.1000 and my favorites is finally synchronize

 

Anyone got this same problem?

I wonder if I should update the browser or not, now that the favorites sync is working

==========================================

Nope

Actually it's getting worse

My favorites was sync initially

but now I check, Favorites, Options, and Smart Address Bar is failed to sync

still on v4.4.7.1000

Hi,

Have you considered trying to sync your favorites under a different internet environment? I suspect the problem could be due to the internet you are using.

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Similar issue here in Canada East coast on TekSavvy

Favorites is on-and-off

Options and Smart Address Bar = same, sometimes "sync error" and sometimes work

Work computer Maxthon seems to be fine, so far... will keep an eye and try a few things to see if I can isolate the issues

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here magic fill does not sync (other settings do sync until now....)

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Today, I have lost all my userdata after synchro, with strange date !:top:

Synchro6.png

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Very strange Ldfa, all my settings are normal, time is correct also.

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There are  definitely some issues with sync server.

Since yesterday I have problems with Skynote (infinity loop/sync) and Smart Address Bar.

Tried in work and at home- two different networks- problem is the same.

 

Bez tytułu.jpg

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On Tue Dec 01 2015 13:26:40 GMT+0700 (SE Asia Standard, BugSir007 said:

Hi,

Have you considered trying to sync your favorites under a different internet environment? I suspect the problem could be due to the internet you are using.

Even though my laptop and phone connected to the same wifi?

Because on my phone, favorites works just fine

 

 

I tried to sync using my home wifi and tethering from my phone

The problem is still persist

Weird thing, its only the favorites that's not in sync every time I press Synchronize All button

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since many users complain, it's probably not a localized issue, I asked Bugsir to take a look at this !

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Hi guys, we have just checked our servers and they seem to be stable

Here one our end, everything is working fine with sync function.

Please try to troubleshoot your browser and sync again.

 

noproblem4.thumb.png.910c140bcd5cb686eb5

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9 minutes ago, BugSir007 said:

Hi guys, we have just checked our servers and they seem to be stable

Here one our end, everything is working fine with sync function.

it looks like it's fixed here at the moment too, but sync comes and goes

 

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It seems to work now. Thank you for finding the solution.:D

Synchro6.png

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