Mr.Arrogant Posted May 4, 2015 Report Share Posted May 4, 2015 the msg sais Microsoft visual C+++Runtime LibraryRuntime error program C:\program files(x86)Maxthon\Bin\Maxthon.exethis application has requested the Runtime to terminate it in unusal way .Please contact the aplications support team for more informatiom. the old forum told me to check Windows Updates and uptade you PC or download manual first Visual C++ Redistributable for Visual Studio 2012 Update 4 install and check updates, restart your PC, if problem isn't resolved reinstall Maxthon browser..... but nothing from those choice help me ...the problem stil existing.... any idea? Link to comment Share on other sites More sharing options...
Guest Posted May 4, 2015 Report Share Posted May 4, 2015 Hello,This is an automatic replyin order to provide better service, can you please provide the following information :1) Your OS (windows 7,8 or 8.1, 10, MacOSX, Linux...)2) Which IE version is installed?3) Which version of maxthon is installed?4) do you use a passport5) What extensions and skins are installed?6) Do you encounter the same issue with IE or Chrome?7) Under what circumstances does this issue appear?8) If possible, please provide a screen capture.9) Does this issue occur only on a specific website? If so, please provide the link .With the above information we will be happy and able to help, see you soon Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 4, 2015 Author Report Share Posted May 4, 2015 1. win 7. 2.explorer 11 3.the latest version of maxthon with ads plus 4yes i use passport but i had the same proble when i m not using passport just the browser 5.i dont add any other extensions .only that the had the maxthon from the beginning 6.i dont try with any other browser 7.after the refresh of page open this message''runtime error'' ....(not after refresh ....the message open 1-2 time every day 8.i can not have screen shot 9.i dont know realy ...i will watch out Link to comment Share on other sites More sharing options...
Guest Posted May 4, 2015 Report Share Posted May 4, 2015 OK, thanks for the informations. Latest version stable (4.4.5.1000) or beta (4.4.5.1200)? Have you recently performed a clean installation? Have you tested with the same version of Maxthon but portable? Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 4, 2015 Author Report Share Posted May 4, 2015 i think is beta ...how can i see this information? and i i make a clean instilation and i reinstal the maxthon one day before ....the error begins after the update who makes the maxthon for the new version Link to comment Share on other sites More sharing options...
Guest Posted May 4, 2015 Report Share Posted May 4, 2015 Information of version is on the menu (Alt+F) About. Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 4, 2015 Author Report Share Posted May 4, 2015 version 4.4.5.1000 os 6.1.7601. service pack 1 IE 11.0.9600.17728 Link to comment Share on other sites More sharing options...
Guest Posted May 4, 2015 Report Share Posted May 4, 2015 And if you download the same version but portable here and you launch Maxthon without connect to passport and change any settings, you have a same issue? Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 4, 2015 Author Report Share Posted May 4, 2015 i dont t know realy if the issue stop but i will try Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 4, 2015 Author Report Share Posted May 4, 2015 the downloading is too slow....is this a problem? Link to comment Share on other sites More sharing options...
Guest Posted May 4, 2015 Report Share Posted May 4, 2015 Effectively, maybe a maintenance related with change of forum? Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 4, 2015 Author Report Share Posted May 4, 2015 i can not download it....its too slow 5kb/s i need almost 2 hours and it cant complet. Link to comment Share on other sites More sharing options...
Guest Posted May 4, 2015 Report Share Posted May 4, 2015 Sorry for this, when the dowload problem will be resolved, try again! Link to comment Share on other sites More sharing options...
BugMiss006 Posted May 5, 2015 Report Share Posted May 5, 2015 Hi, Thanks for your response. Would you please provide us a crush report? We will look into it. Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 5, 2015 Author Report Share Posted May 5, 2015 thanks for your response too. i will report it greetings please let me how can i report the crush because i dont know the procedure Link to comment Share on other sites More sharing options...
7twenty Posted May 5, 2015 Report Share Posted May 5, 2015 please let me how can i report the crash because i dont know the procedure Details in the troubleshooting thread here. Link to comment Share on other sites More sharing options...
Mr.Arrogant Posted May 5, 2015 Author Report Share Posted May 5, 2015 this a screen capture Link to comment Share on other sites More sharing options...
Recommended Posts