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klu

Problem with downloading.

8 posts in this topic

The problem with downloading from the resource www.ex.ua

Downloads are often not completed.

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Hi klu,

Really sorry for this inconvenience.

Actually it is recommend to use professional downloaders for heavy and very important files.

I'll forward your problem with the link to our team for more follow up.

Thanks for your support!

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BugSir007 replied at 2015-2-2 11:35 back.gif

Hi klu,

Really sorry for this inconvenience.

Actually it is recommend to use professional downloader ...

this is interesting, it's the first time I read about using professional downloaders for heavy files.:o

does it mean this bug won't be fixed ? why an internal buggy downloader then ?

I don't get the logic of this

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odyssee replied at 2015-2-2 02:05 back.gif

this is interesting, it's the first time I read about using professional downloaders for heavy fil ...

The problem is known and our developers are working on it, but it has not yet been fixed .

At the moment we do recommend to change another downlaoder rather than Maxthon download manager when this problem occurs.

Thanks.

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Oliver One replied at 2015-2-2 12:28 back.gif

For me it's not a problem with heavy files, I download files upper 4 Go without problems.

true, it does not seem to be related to heavy files : sometimes it works sometimes it stops at 99 %

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For me it's not a problem with download big files but sometime it cause pause/resume problem.

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Hi guys,

Thank you for more details about this issue.

I do know that Maxthon download manager is not that stable and i have already notified our team about the issue.

Our development team is aware of the problem and they are working on it.

We do recommend to use other downloaders in case you find Maxthon download manager not working well.

Please wait patiently for the fix.

Thanks for your continuous support.

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