• Quick Access not work in Mx4


    ALeXkRU

    Что сделали с Быстрым Доступом (QA)??? :huh:  На MX4 вместо него пустая белая страница висит!


    That today the done with the Quick Access (QA) ??? On the MX4 instead QA - a blank white page!

    :devil:

    ded9d7ce1362c7ee1f0c899e4c0a55b1.png

     




    User Feedback


    и тишинааа... 

    /  and no reaction ...

     

    add: 
    как удалось выяснить, исправляется (по крайней мере пока) после удаления файла: ..\UserData\Public\QuickAccess\Template\template.dat

    / As has been discovered, correcting (at least for now) after deleting a file: ..\UserData\Public\QuickAccess\Template\template.dat

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    11 hours ago, ALeXkRU said:

    и тишинааа... 

    /  and no reaction ...

     

    add: 
    как удалось выяснить, исправляется (по крайней мере пока) после удаления файла: ..\UserData\Public\QuickAccess\Template\template.dat

    / As has been discovered, correcting (at least for now) after deleting a file: ..\UserData\Public\QuickAccess\Template\template.dat

    Do you mean your QA went back to normal after you deleted this template.dat file?

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    On Monday, October 31, 2016 at 9:24 AM, BugMiss006 said:

    Do you mean your QA went back to normal after you deleted this template.dat file?

    Yes. But, as it turned out, not for long :(
    After some time, the QA disappears again - and a blank page after the restart Mx.
    For constant action need to remove, additionally, file ..\UserData\Public\QuickAccess\Frame\qa.dat.

    //

    Да. Но, как оказалось, ненадолго :(  

    Через некоторое время таки слетает и вместо БД белая страница после перезагрузки Мх...

    Для постоянного действия нужно удалить еще и файл  ..\UserData\Public\QuickAccess\Frame\qa.dat.

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    Interestingly, and where the official reaction? What are they have done with QA, what broke Maxton's work? And that is in officially not supported version already. Time are spending on a deadlock version 4.9, no use to anyone. 
    And in this case -  that?

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    4 hours ago, ALeXkRU said:

    Interestingly, and where the official reaction? What are they have done with QA, what broke Maxton's work? And that is in officially not supported version already. Time are spending on a deadlock version 4.9, no use to anyone. 
    And in this case -  that?

    Unfortunately, Bugmiss is on weekend so your official reaction will have to wait until Monday.

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    On 11/5/2016 at 10:13 AM, ALeXkRU said:

    Interestingly, and where the official reaction? What are they have done with QA, what broke Maxton's work? And that is in officially not supported version already. Time are spending on a deadlock version 4.9, no use to anyone. 
    And in this case -  that?

    Sorry for late reply.

    It's really strange, but I think the reason why your previous action(deleting tamplete.dat file) couldn't work is that everything was synced to local again when you start your browser next time.

    Could you please PM me the QaConfig.dat file so that we can check on server?

    Mine is under following path:

    C:\Users\Administrator\AppData\Roaming\Maxthon3\Users\#my user account email#\QuickAccess

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    Btw, could you please double check whether you have not checked "Hide Quick Access" option as screenshot?

    Без имени20161109183218.png

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    On Wednesday, November 09, 2016 at 1:33 PM, BugMiss006 said:

    Btw, could you please double check whether you have not checked "Hide Quick Access" option as screenshot?

    Без имени20161109183218.png

    Of course not - what for it off, when use QA? QA is turned on.
    And by the way where one can see the settings button on the screenshot in 1 post?

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    22 hours ago, ALeXkRU said:

    Of course not - what for it off, when use QA? QA is turned on.
    And by the way where one can see the settings button on the screenshot in 1 post?

    There's a gear wheel button on upper right corner.

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    On Monday, November 14, 2016 at 9:10 AM, BugMiss006 said:

    There's a gear wheel button on upper right corner.

    Are you kidding me? where in the screenshot there is the "wheel button" ?? :devil: :devil: :mad:

       from first postded9d7ce1362c7ee1f0c899e4c0a55b1.png

    Edited by ALeXkRU
    added

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  • Pending = We are still working on this report.

    Solved = The issue has been fixed and the resolution will be available in the recent version.

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